Applicability

This privacy policy (“Policy”) applies to all Users who access the app and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). By submitting Personal Information you are consenting to the use and processing of such information in accordance with this Policy.

Information provided by you

The Application obtains the information you provide when you download and register to any Service. When you register with us, you provide general information such as (a) your name, age, email address, location, phone number, password and your educational interests; (b) transaction-related information, such as when you make purchase, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Service such as while participating in discussions or doubt clearance sessions, taking online tests and Online Classes.

Usage of Information provided by you

We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information in order to fulfill their jobs to provide, operate, develop, or improve our products or services. We does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you`ve requested, when we have your permission in writing or electronically to do so, or under the following circumstances:

1. We provide the information to trusted partners who work on behalf of under confidentiality agreements. These companies may use your personal information to help us communicate with you about offers and our marketing partners. However, these companies do not have any independent right to share this information.

2. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

3. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of terms of use, or as otherwise required by law.

4. Can also be shared with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and also to have agreed to adhere to the rules set forth in this Policy and can be provided to protect against imminent harm to the rights, property or safety of the Website or the public as required or permitted by law;

5. We transfer information about you if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Access to your Personal Information

We may withhold personal information about you including, but not limited to the Name, Postal Address, Contact Number, Email, Home/current Town, Gender, ID proofs. If you have filled out a user profile, we will provide an obvious way for you to access your profile from our Application or Website. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

Retention of the Information provided

Your personal information processed by us are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal information are processed in line with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your personal information will be deleted or archived to comply with legal/contractual retention obligations or in accordance with applicable statutory limitation periods.

Confidentiality

We treat your personal information or your use of the service as private and confidential and does not check, edit or reveal it to any third parties except where it believes in good faith, such action is necessary to comply with the applicable legal and regulatory processes or to protect and defend the rights of other users or to enforce the terms of service which are binding on all the users of the site.

Cookies

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

Alerts

We may alert you by email or phone (through SMS/Call) to inform you about new service offerings or other information which we feel might be useful for you.

Public Forums

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please be aware that if you disclose personal information in your profile or when posting on/about our forums this information may become publicly available and anything against the terms of the policy shall be taken on a serious note and action shall be processed.

User communications

When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Monitoring

To the extent permitted by law, we may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.

Log File Information

We automatically collect limited information about your computer`s connection to the Internet, mobile number, including, but not limited to, your IP address, browser software ,operating system types, click stream patterns and dates and times that our website or application is accessed, whenever you visit our website or application.

Changes in the Policy

As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Grievances

If you have any Grievances regarding processing of your personal information you may drop a mail at legal@frostinteractive.com

Jurisdiction of Courts

In case of any claims or disputes arising in any respect, it is hereby made absolutely clear that the Telangana courts alone will have the exclusive jurisdiction to entertain and settle them.

Disclaimer

We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user`s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. Any other personal information shared by you which is not asked by us during registration either mandatorily or optionally accounts to willful and intentional furnishing and We will not be liable for breach of such information.

Any other personal information shared by you which is not asked by us during registration either mandatorily or optionally accounts to willful and intentional furnishing and We will not be liable for breach of such information.